I’m glad i bought from this company, the responses to questions were prompt, delivery was fast and the product is very satisfying (Very easy to use). I only advise that if you buying this printer, you make all the necessary enquiries about the paper size( the roller) because in my case I failed to make detailed enquiries about the paper sizes so i ended up buying a little bit smaller size of paper rolls than I wanted.
However, i recommend doing business with this company especially Ellen Lu because her customer service is impeccable.